Connection service to HMRC

HMRC – call 0903 708 9400

HMRC Call on
call 0903 708 9401

HMRC Call on
0903 708 9402

Calls cost £3.60 per minute, plus your phone company’s access charge.

A direct number may be available on their website for free by clicking here. This is a connection service provided by A2B Telecom Limited and has no affiliation with the above organisation. This connection service has a maximum call duration of 8 minutes, if you think you will need more time, or are placed on hold or disconnected, please call using a direct company number instead. Callers must be over 18 and have the bill payer’s permission. Service provider helpline: 0303 031 2322.

With an annual budget of 4.1 billion HMRC is a non-ministerial UK Government department that is responsible for collecting taxes, distributing certain state benefits and administering the national minimum wage. They were formed in 2005 through a merger of Her Majesty’s Customs and Excise and the Inland Revenue.

Her Majesty’s Revenue and Customs collects its revenues from a variety of sources:

  • Income tax – A tax paid by individuals/companies, according to how much money they earn/profit they make.
  • Corporation tax – A tax paid by companies, calculated according to their profits.
  • Capital gains tax – A tax on the profits generated through the sale of investments of property.
  • Inheritance tax – A tax paid by a person who inherits estate, money or assets.
  • Indirect tax – For example: VAT, excise duty. These are taxes, typically collected by a retail store, and then forwarded to HMRC.
  • Environmental taxes – Including air passenger duty.

HMRC operates a Pay As You Earn scheme (PAYE), this means that HMRC calculates your tax bracket – and therefore how much tax you pay – according to how much you earn: the more you earn the higher your tax bracket, and therefore the more tax you pay. Your tax will be automatically taken from your salary – usually by your employer –  and paid to HMRC.

If you think you’ve paid too much tax, how you claim a refund depends on your circumstances.

Sometimes HM Revenue and Customs will send you a refund straight away. But if you’ve overpaid tax and started a new job, they’ll usually ask your employer to pay it back to you. If you’ve paid too much tax on a pension, your pension provider may pay back the tax to you.

Connection service to HMRC

HMRC – call 0903 708 9400

Call HMRC on
call 0903 708 9401

Call HMRC on
0903 708 9402

Calls cost £3.60 per minute, plus your phone company’s access charge.

A direct number may be available on their website for free by clicking here. This is a connection service provided by A2B Telecom Limited and has no affiliation with the above organisation. This connection service has a maximum call duration of 8 minutes, if you think you will need more time, or are placed on hold or disconnected, please call using a direct company number instead. Callers must be over 18 and have the bill payer’s permission. Service provider helpline: 0303 031 2322.

Contact the relevant HM Revenue and Customs (HMRC) for queries regarding

  • Self Assessment
  • tax credits
  • Child Benefit
  • Income Tax
  • National Insurance
  • tax for employers
  • VAT
  • the Construction Industry Scheme
  • HMRC online services
  • any other taxes or HMRC services

You can claim a tax refund if you’ve overpaid in the current tax year or any of the previous 4 tax years.

How to claim

Call or write to HM Revenue and Customs (HMRC) and explain why you think you’ve overpaid.

If you want to write to HMRC, tell them in your letter:

  • your National Insurance number
  • about the jobs you had or State benefits you were getting at the time

Send documents like your P45 or P60 from your employer to HMRC too if you’ve got them.

HMRC will write back to you. They will either:

  • send you a refund by cheque
  • tell you why you’re not due a refund

If you were made redundant – call HM Revenue and Customs (HMRC) if you’ve overpaid tax because of your redundancy payment. They may be able to refund you before the end of the tax year.

Too much tax taken from your pension – call HM Revenue and Customs (HMRC) and tell them why you think you’ve overpaid.

Connection service to HMRC

HMRC – call 0903 708 9400

Call HMRC on
call 0903 708 9401

Call HMRC on
0903 708 9402

Calls cost £3.60 per minute, plus your phone company’s access charge.

A direct number may be available on their website for free by clicking here. This is a connection service provided by A2B Telecom Limited and has no affiliation with the above organisation. This connection service has a maximum call duration of 8 minutes, if you think you will need more time, or are placed on hold or disconnected, please call using a direct company number instead. Callers must be over 18 and have the bill payer’s permission. Service provider helpline: 0303 031 2322.

Self Assessment tax return – You can correct your latest return if you’ve made a mistake on it and paid too much tax. HM Revenue and Customs (HMRC) will send you a refund. If you’ve overpaid on an earlier tax year’s return, write to HMRC and explain why you think you’ve overpaid. You can claim back an overpayment up to 4 years after the end of the tax year you overpaid for.

When you’ll get your refund

HM Revenue and Customs (HMRC) will usually send repayments within 2 weeks, but it may take longer in some cases. You should wait 4 weeks after making an online claim and 6 weeks after making a postal claim before contacting HMRC about the payment.

HMRC Income Tax enquiries